Contact Us
Contact via LINE
Send an inquiry via LINE(24/7 Message Reception)
*Our staff will get back to you as soon as they notice your message. Average response time: 10 minutes to 2 hours
Contact via Phone
+81-86-527-7057
(Irregular Reception)
*We operate with flexible work hours and a fully remote setup. Calls will be forwarded to the mobile phones of staff members online at the time of calling. Please note that connectivity may be limited during late night to early morning hours. However, some staff are operational in the evening hours, so we are still relatively reachable during that time. Conversely, during busy periods, we may not be able to take calls during the day, in which case we will return your call as soon as possible.
If your inquiry isn’t urgent, we generally recommend that you get in touch through LINE or the contact form below.
Contact Form
Please don’t hesitate to contact us for inquiries or free estimate requests through the form below. We aim to respond within 48 hours of receiving your message, excluding extended holidays such as Golden Week and New Year’s.
(Average response time is 10 minutes to 2 hours during business hours.)
If you’d like to send any attachments or files, please contact us at the following email address: en@newstella.co.jp
If you don’t have anything to attach, simply fill out the form below and click “Send” to submit your inquiry.